Built Searchflex because the agency model was broken and nobody was saying it out loud. Now he runs every Search Leak Audit personally.
Why the agency model is broken. And what we built instead.
60 seconds. No fluff. The actual diagnosis.
The people you hire, work with, or trust with your search budget - you should probably know them.
12+ years. 200+ audits. One thing Jack does - and does properly.
12+ years working inside and alongside agencies managing search for ecommerce brands. Grew frustrated watching fragmented channel management hide the real commercial picture - then built Searchflex as the alternative.
Leads every Search Leak Audit personally. Designs the diagnostic framework. Runs the delivery calls. Not a face on the website while someone else does the work - this is Jack's work.
Where Jack spends most of his time:
Blunt with the diagnosis. Specific with the fix. Every audit finding has a name, a cause, a revenue figure, and a priority order. No vague recommendations. No "it depends" without a clear reason.
"The problem is not the campaigns. It is the structure. When accountability is fragmented, the reporting hides it - which is exactly why it survives internally for so long."
From brands Jack has worked with directly.
"An agency that comes in and does real work fixing real problems. Ones that our brand wasn't even aware of. Great help, easy communication and good people."
"Communication is excellent, reporting is thorough, and their approach makes them an extension of our in-house team. I'd highly recommend Searchflex to any brand."
"They've made me feel confident that every penny I invest in SEO is delivering real returns. Went above and beyond to deliver results we couldn't dream of."
"Honestly one of the best decisions we've made. Communication is easy, turnaround times are fast, the work is consistently strong and it shows in our revenue."