Case Studies

UK Counselling Network

UKCN, a Community Interest Company (CIC) and the UK’s leading low-cost counselling service, is on a mission to make therapy accessible and affordable throughout the UK. During the build of their new website, they turned to Searchflex to safeguard their hard-earned SEO momentum through a seamless migration. With critical keywords driving visibility for their vital services, preserving and enhancing their organic search presence was non-negotiable. Not only did we ensure a flawless migration, but we also boosted UKCN’s search performance locally and nationally, positioning them for greater success in reaching those who need their services most.

Aug 2024 - Jan 2025
UK
WordPress
SEO + Technical SEO + CRO
UK Counselling Network

Shop by services

Online Counselling Condition-Specific Searches Counselling Services

Organic Enquiries

41%

Increase in organic enquiries

Data verified by
Search Console Ahrefs

The results after 6 months

All metrics sourced from Google Search Console & Ahrefs, Aug 2024 – Jan 2025

41%

Increase in organic enquiries

56%

Increase in organic traffic

145%

Increase in page 1 keywords

The Challenge:

When UK Counselling Network partnered with Searchflex, they were in the midst of developing a new website and needed expert support to ensure a smooth transition without jeopardising their existing SEO performance. The challenge lay in preserving their hard-earned search visibility while addressing common pitfalls in site migrations, such as maintaining URL integrity, resolving technical SEO issues, and avoiding duplicate content.

Additionally, the new website needed the expert touch for an optimised user experience, with improvements to key touchpoints that would enhance conversions and align with on-page SEO best practices. To stand out in a competitive market, UK Counselling Network required a targeted strategy to strengthen their rankings for online and condition-specific searches, driving both visibility and meaningful client engagement to larger audiences.

website migration SEO performance preservation URL integrity technical SEO issues duplicate content user experience conversion optimisation competitive search terms

Our Approach:

To tackle UK Counselling Network’s challenges, our approach centred on aligning SEO and UX best practices to create a seamless, high-performing website. We began by ensuring the site was technically sound, addressing speed, accessibility, and usability to lay a solid foundation. Strong internal linking structures were implemented to enhance navigation and distribute authority effectively, while clear and compelling conversion paths were designed to guide users toward action.

To maximise engagement, we also introduced CRO tactics such as sticky navigations on desktop and mobile devices, ensuring users could easily access key information throughout their journey.

With the groundwork in place, we put full focus on increasing organic rankings for online counselling searches – opening up UKCN to mass audiences across the entire UK. We then developed a condition-focused content strategy tailored to boost visibility for highly relevant search terms, positioning the site to attract and convert their target audience effectively.

PHASE 01
Technical SEO & Migration

Ensured the new website was technically sound while addressing speed, accessibility, usability and migration risks.

PHASE 02
Internal Linking & UX

Implemented strong internal linking structures to improve navigation and distribute authority, alongside clearer conversion paths.

PHASE 03
CRO Optimisation

Introduced CRO tactics including sticky navigation across desktop and mobile to make key information easier for users to access.

PHASE 04
Organic Search Growth

Focused on improving rankings for online counselling searches across the UK, followed by a condition-focused content strategy targeting highly relevant search terms.

The Results:

The results of our work with UK Counselling Network speak for themselves. Following the website migration and implementation of our tailored strategies, the site saw a 41% increase in organic enquiries and a 56% rise in organic traffic, driving more potential patients towards their services.

With a 145% increase in page 1 keywords, UK Counselling Network significantly expanded its visibility for high-value, condition-specific searches. Additionally, our CRO and UX enhancements delivered a 65% boost in conversion rate, ensuring that more visitors turned into meaningful leads. Together, these results showcased the power of aligning technical excellence with strategic content and user-focused optimisation.

🏆 New Top 3 Rankings — Commercially Critical Keywords

Online counselling 4.4K monthly searches Position #1
Online therapy UK 2.9K monthly searches Position #2
Counselling services UK 1.8K monthly searches Position #3

Project Timeline

AUGUST 2024

Technical SEO & Migration

Ensured the new website was technically sound while addressing speed, accessibility, usability and migration risks.

SEP – OCT 2024

Internal Linking & UX

Implemented strong internal linking structures to improve navigation and distribute authority, alongside clearer conversion paths.

NOV – DEC 2024

CRO Optimisation

Introduced CRO tactics including sticky navigation across desktop and mobile to make key information easier for users to access.

JANUARY 2025

Organic Search Growth

Focused on improving rankings for online counselling searches across the UK and developed a condition-focused content strategy targeting highly relevant search terms.

UKCN

*****

“Searchflex were introduced to my organisation UK Mental Health Solutions earlier this year through our web developer. We knew nothing about SEO or how it could impact our business but Jack & the team have made it simple. We are ranking in ways I didn’t think possible and our client interactions are growing. Highly recommend Searchflex – they are the ultimate professionals and we’re looking forward to working together in 2025.”
SB

Sally Benson

Director

Common questions about this project

Why was the website migration a challenge for UK Counselling Network?

The new website needed to be launched without jeopardising the SEO visibility UKCN had already built, while also addressing technical issues such as URL integrity and duplicate content.

What did Searchflex focus on during the migration?

Searchflex focused on creating a technically sound website, addressing speed, accessibility and usability while protecting existing organic search performance.

How did Searchflex improve the user experience?

The team strengthened internal linking, created clearer conversion paths and introduced sticky navigation across desktop and mobile devices so users could access important information more easily.

How did UKCN expand its organic visibility?

Searchflex focused on increasing rankings for online counselling searches across the UK and developed a condition-focused content strategy around highly relevant search terms.

Did the migration affect organic traffic positively?

Yes. Organic traffic increased by 56% following the migration and implementation of the SEO strategy.

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